Frequently Asked Questions
QCan I get a custom size and print our own logo on the boxes?
Yes, we fully accept custom orders. You can customize the size, color, logo, and surface finishing of the mailer boxes according to your brand requirements.
QWhat is the Minimum Order Quantity (MOQ)?
Our minimum order quantity for these custom printed cardboard mailer boxes is 1,000 pieces.
QDo you provide free samples?
Yes, we offer free samples. We also accept custom-made sample requests to ensure the specifications meet your expectations before placing a bulk order.
QHow long is the delivery time?
Standard delivery time is 10 to 15 working days after the final packaging design is confirmed.
QWhat are the supported payment and shipping methods?
We support multiple payment methods including T/T, Western Union, PayPal, Credit Card, and Trade Assurance. Shipping can be arranged via express (DHL, FedEx, UPS, TNT, EMS), air freight, or sea freight.
QAre these packaging materials environmentally friendly?
Yes, our boxes are made of biodegradable and recyclable Kraft paper materials, making them a highly eco-friendly option for your shipping and packaging needs.